Privacy Policy for Al Fajer Advanced Mobility Solutions
This Privacy Policy describes how Al Fajer Advanced Mobility Solutions (hereinafter "we," "us," or "our") collects, uses, and shares personal information of users of our site. Al Fajer Advanced Mobility Solutions operates in the Telecommunications & Automotive Technology industry, specializing in connected car solutions, vehicle telematics, mobile data plans for vehicles, in-car entertainment systems, and automotive software development. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect information in the following ways:
-
Information You Provide Directly: We may collect personal information that you provide directly to us when you use our site, such as when you contact us through contact forms, request information, or register for an account. This information may include your name, email address, company affiliation, and any other information you choose to provide.
-
Information Collected Automatically: When you access or use our site, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
-
Vehicle and Telematics Data: As a provider of connected car solutions, vehicle telematics, and related services, we may collect and process data related to your vehicle's operation and performance. This may include location data, speed, mileage, fuel consumption, diagnostic information, and other vehicle-related data. We collect this data only with appropriate consent or a legitimate basis as defined under applicable law.
-
Mobile Data Plan Information: If you subscribe to our mobile data plans for vehicles, we may collect and process data related to your data usage, billing information, and device identifiers.
-
In-Car Entertainment System Information: When you use in-car entertainment systems provided by us, we may collect information about your usage of the system, including the apps you use, the content you access, and your preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To Provide and Improve Our Services: We use your information to operate, maintain, and improve our site and services, including personalizing your experience and providing customer support.
-
To Communicate With You: We may use your information to respond to your inquiries, send you updates about our services, and provide you with marketing communications that may be of interest to you. You can opt-out of receiving marketing communications from us at any time.
-
To Analyze and Monitor Usage: We use your information to analyze trends, track usage patterns, and monitor the effectiveness of our site and services.
-
For Legal and Compliance Purposes: We may use your information to comply with applicable laws, regulations, and legal processes, as well as to protect our rights and the rights of others.
-
Telematics and Connected Car Services: Vehicle and related data is utilized to provide connected car services, vehicle diagnostics, safety features, location based services, and improve automotive software.
3. How We Share Your Information
We may share your information with the following categories of recipients:
-
Service Providers: We may share your information with third-party service providers who assist us with providing and improving our services, such as hosting providers, data analytics providers, and marketing automation providers.
-
Business Partners: We may share your information with our business partners in connection with the provision of our services or for joint marketing purposes.
-
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
-
Affiliates: We may share your information with our affiliates within the Al Fajer Advanced Mobility Solutions group of companies.
-
In connection with a Business Transaction: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include implementing physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights regarding your personal information:
-
Access: You have the right to access the personal information we hold about you.
-
Rectification: You have the right to have inaccurate or incomplete personal information corrected.
-
Erasure: You have the right to have your personal information erased under certain circumstances.
-
Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
-
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
-
Objection: You have the right to object to the processing of your personal information under certain circumstances.
-
Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
-
Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights under applicable data protection laws.
To exercise your rights, please contact us at the address provided below.
7. International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not have data protection laws that provide the same level of protection as your country. We will take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.
8. Children's